Home Depot is committed to providing the customer with the right assortment, quantities, and price, as well as trained associates to help customers. Their customer service slogan is, “Whatever it takes!” In 1981, The Home Depot went public. The 1980s and 1990s spawned tremendous growth. By 1989 Home Depot opened its hundredth store. It arrived in Canada in 1994, acquiring Aikenhead’s home improvement centers. In 2001, it acquired Total HOME and entered Mexico. In 2006, Home Depot reached China, acquiring The Home Way, a twelve-store chain.
Home Depot carries such national brands as Ryobi tools, RIDGID tools, BEHR paint, LG appliances, and Toro and Cub Cadet lawn equipment. Home Depot’s niche market is do-it-yourselfers and professional contractors.
In Canada Home Depot operates 180 stores and employs over 35,000 people. Home Depot serves all ten Canadian provinces as well as Nunavut, Northwest Territories, and Yukon through online e-commerce sales.