What is easier – tracking the in-store movements of your customers and doing an analysis of their behaviour, or simply asking them how they feel? A different method of delivering surveys can now be done during the customer’s buying process, such as when they first arrive at the store or once they have completed a purchase. There are several available platforms for this purpose.
Mobizou prompts customers with surveys about their shopping experience as they leave your store.
Qriously helps you find answers to your questions by using the space on the customer’s smartphone where ads are normally displayed.
Customerville identifies the locations of the respondents to your survey by using IP address identification, rather than GPS.
Locately determines exactly what your customers are looking for. This allows a business to understand why shoppers do not stop at their store and how to engage better with their loyal customers.